Deleting MFA Configurations

Admins can remove MFA credentials for other users in the KACE Cloud Admin portal, provided they have the appropriate role-based permissions.

Role-Based Permissions for deleting MFA Configuration

The ability to delete MFA configuration depends on the user’s highest assigned role.

• Support user: Can delete MFA configuration for any user, including other support users, system admins, and device admins.
• System admin: Can delete MFA configuration for system admins and device admins account.
• Device admin: Can delete MFA configuration only for device admins account.

To delete MFA credentials:

• In the top navigation, select Users to open the user list.
• Select the user whose MFA configuration you want to remove.
  The user details pane opens.
• In the user details pane, select Accounts to view the account details.
• In the Authentication Credentials section, locate the authentication method you want to delete.
• Click Delete.
• Confirm the deletion.
  The selected MFA credential is removed. The user will no longer be prompted for MFA during login unless tenant-wide MFA is enabled.